Frequently Asked Questions
Everything you need to know about shopping with Design By Si.
How long does shipping take?
Standard shipping typically takes 2-5 business days within the EU. International delivery times vary by location but generally arrive within 7-10 business days.
What is your return policy?
We offer a 14-day return period from the day you receive your order. Items must be in original condition with all tags attached to be eligible for a refund.
How do I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking link so you can follow your package's journey.
Which payment methods do you accept?
We accept all major credit cards including Visa and Mastercard, as well as MobilePay, Klarna, and PayPal for a secure checkout experience.
How do I find the right size?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support for specific measurements.
Do you restock popular items?
We frequently restock our bestsellers. You can sign up for a 'Back in Stock' notification on the specific product page to be the first to know when it returns.